Returns & Exchanges
At Pro Performance, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our goal is to ensure you have the perfect fit and high-performance apparel needed to reach your fitness goals.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once approved, download and print your prepaid shipping label and attach it securely to the original packaging.
- 3.Drop Off Package
Take your package to any authorized carrier location or schedule a pickup to send your items back to our distribution center.
- 4.Receive Refund or Exchange
After our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
